October 18, 2021
Business News

Grab a cab via Messenger: Waterford taxi company launches innovative new service

A Waterford cab firm has launched an innovative new taxi booking system – the first of its kind in the country – using the Facebook Messenger service.

Rapid Cabs has launched a booking option on its messaging service that allows customers to hail a taxi without having to phone or download and use the taxi-hailing app’s own site.

Rapid Cabs Managing Director Eric O’Brien said: “With the ability to request and track a ride in Messenger, we’re making transportation as simple as sending a message. With this new feature, you can request a ride from us without ever needing to download an extra app or have a conversation. It’s so easy and doesn’t take you away from the plans that you’re making with your friends or family.”

Rapid Cabs will also provide updates on waiting times via Messenger.

Mr O’Brien added: “Driver status updates will get delivered to a private conversation between you and Rapid Cabs. With everything in one place, you can seamlessly keep track of your ride.”

The Rapid Cabs App is available for free on Apple and Android.

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