June 3, 2020

COVID-19: Waterford Council reveals impact of coronavirus on local services

Waterford City and County Council has urged people to access services online to assist emergency measures aimed at preventing the spread of the coronavirus.

The local authority this evening confirmed all public libraries and museums, galleries and theatres operated by the council will be closed until March 29.

A spokesperson stressed all other “public facing services” will remain open. These can only be accessed from the customer service desks in Bailey’s New Street in the city and the Civic Offices in Dungarvan. Civic Amenity Sites at Kilbarry (Waterford city) and Ballinamuck (Dungarvan) will also remain open.

The council said in a statement: “Please note that all other public counters, normally accessible during business hours, such as the Planning counter in the Menapia Building in Waterford City, will be closed until further notice.  These services will transfer to the dedicated Customer Service desks mentioned above.

“In the interests of public health, while our Customer Service Desks remain open, members of the public are asked in the first instance to use the range of online services available on the Council’s website, including payment of housing rent and loans, fire charges, traffic fines, commercial rates, Choice Based Letting etc. Thereafter, where possible, please use telephone, post and email to engage with the Council.

“Waterford City and County Council is maintaining public service and we reiterate the advice to heed the recommendations issued by the National Public Health Emergency Team during the current public health emergency.

“Waterford City and County Council will continue to update the public as the situation evolves through social media, our website and by using the local and regional media.”

Motor Tax services remain available online at:  http://www.motortax.ie
Your PIN for this service is the last six digits on the top right corner of your Vehicle Registration Cert (logbook).

The Council switchboard can be contacted on 0761 10 2020 and via email at: contact@waterfordcouncil.ie



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