August 4, 2021

Aware calls for Waterford volunteers to help with its mental health support line

One of the country’s leading charities helping people affected by depression is looking for volunteers in Waterford to help man its telephone service.

The Aware Support Line is a national freephone service which operates from 10am to 10pm 365 days a year and provides telephone support to people concerned about issues relating to their own mood or that of a friend or family member.

It is estimated that more than 450,000 people experience depression in the country at any one time, while there are approximately 45,000 people here diagnosed with bipolar disorder.

Depression and bipolar disorder are mental health conditions that affect our thinking, energy, feelings and behaviour.

“Our more than 400 volunteers nationwide are a crucial lifeline for people impacted by depression and bipolar disorder,” according to Bríd O’Meara, Aware’s Director of Services.

“They play a key part in our work supporting people affected by stress, depression, bipolar disorder and mood-related conditions, and are passionate about nurturing people’s positive mental health.”

Volunteers for the Support Line should have good communication skills, including being fluent in written and spoken English, and be comfortable speaking on the phone.

They will need to be over 25 years, and available for three hours a week, for a minimum of 18 months.

Comprehensive training is provided to volunteers in responding to different scenarios that can arise, and so no prior qualifications or experience is required.

People interested in registering their interest to become an Aware Support Line volunteer can email Emma at or telephone 01 237 4926.

Training for the next volunteer intake commences on Saturday February 22.

If you are worried about depression or bipolar disorder, please call the Aware Support Line on Freephone 1800 80 48 48.

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